Please understand that due to the high demand of mask orders, we are working as fast as we can make sure that every order is filled in a timely manor. We strongly prefer QUALITY OVER QUANTITY. We hope this schedule will help everyone understand how our orders are processed and shipped.
We ask 2 - 4 business days for the orders to be fulfilled.
For the past month, we’ve been able to keep up this pace:
Orders placed Monday: Fulfilled and mailed by Wednesday
Orders placed Tuesday: Fulfilled and mailed by Thursday
Orders placed Wednesday: Fulfilled and mailed by Friday
Orders placed Thursday: Fulfilled and mailed by Saturday
Orders placed Friday: Fulfilled and mailed by Tuesday
Orders placed Saturday: Fulfilled and mailed by Tuesday
Orders placed Sunday: Fulfilled and mailed by Tuesday
POLICIES AND SHIPPING: As stated above, please allow up to 2-4 days to prepare your order to ship. All products shipped in the United States are Shipped USPS. All orders (Local and International) are shipped First Class or Priority Mail depending on weights. If you do not receive your order, please do contact me and we might be able to track it together. I do not know if you didn't receive an item and cannot research it if I am not told. Shipping rates depend on destination and size of the package.
*Because of the handmade nature and the products we are unable to re-sell any item is returned therefore no refund will be made. If you find a problem with your order, please contact us. Most of the time, we can find a reasonable solution.